Customer Service Specialist applicants have rated the interview process at AT&T with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 19 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Customer Service Specialist according to 7 Glassdoor interviews include:
Skills test: 18%
Drug test: 14%
Personality test: 14%
One on one interview: 14%
Phone interview: 14%
Presentation: 9%
Background check: 9%
IQ intelligence test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at AT&T (London, England) in Jan 2020
Interview
There are three rounds. The first round is basic introduction. The second round is promotion plan. The third round is interview with mangement. They sent me an offer a few days later There are three rounds. The first round is basic introduction. The second round is promotion plan. The third round is interview with mangement. They sent me an offer a few days later
I applied online. The process took 2 weeks. I interviewed at AT&T
Interview
I had a phone Interview then in-person interview on campus in New Jersey. The process took two weeks. I applied online through their website. I had a phone Interview then in-person interview on campus in New Jersey. The process took two weeks. I applied online through their website
Interview questions [1]
Question 1
What is the biggest challenge you faced in your last job?
I applied online. The process took 2 weeks. I interviewed at AT&T (Guaynabo, PR) in Feb 2016
Interview
It was a good interview process, I met with one of the floor managers and she asked all kinds of questions about me and my knowledge. They are very fair in the process and hire the best people for their customer service call center facility.
Interview questions [1]
Question 1
Explain a situation in which you solve an issue for a customer in the past.