Phone interviev then online recorded interviev then online live interviev, in person intervievs not happening at the moment. Each one of them were about 10-20 minutes long, typical questions, professional but not stressfull at all.
Interview questions [1]
Question 1
What Do You think the challenges of this job will be
The interview process took a while to go from stage to stage, which seems typical for a large company. Other than that everything seemed pretty standard, especially for this position.
An assessment, a one way video interview and then an invitation for a live interview.
I had my doubts as several years ago the interviewer never showed up. They did it again, as I waited for 20 minutes beyond the time and sent an email, no response.
So unprofessional z
I applied online. The process took 2 days. I interviewed at AT&T (Houston, TX) in Jan 2023
Interview
Great you walk in they talk to you ask some questions let you know they will call back. They will call back for second interview then after that offer a job and schedule to start work
Customer Service applicants have rated the interview process at AT&T with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 26 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Customer Service according to 19 Glassdoor interviews include:
One on one interview: 16%
Skills test: 16%
Phone interview: 14%
Drug test: 14%
Personality test: 10%
Presentation: 10%
Background check: 8%
IQ intelligence test: 8%
Group panel interview: 2%
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