Retail Sales Consultant applicants have rated the interview process at AT&T with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 26 days to get hired, when considering 839 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 839 Glassdoor interviews include:
One on one interview: 18%
Drug test: 16%
Phone interview: 16%
Background check: 14%
Personality test: 12%
Skills test: 12%
IQ intelligence test: 4%
Group panel interview: 4%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at AT&T (Frederick, MD) in Apr 2013
Interview
The hiring process took over a month. I applied and about a week later got a phone call from a recruiter. I had the phone interview right then which I passed, and he informed me that the only interview slot was in an hour and a half, and then there wouldn't be any for two weeks. I took him up on it and got to my interview fast. Then had an interview with a hiring manager, she was very easy going and nice and we hit it off really well. She told me I could expect to hear from them within a week or two if the manager wanted to go ahead with an interview. About 10 minutes into my drive home, I got another call from her, stating that the manager wanted to meet me the next day for an interview. I accepted and the rest was a piece of cake. The manager and I got along really well, and I knew I had the job at that point, but I had to wait for the offer. About a week and a half later I got the call from the recruiter offering me the job. Went through background check and drug test, and passed. However, I wasn't scheduled for the training class until two months later.
Interview questions [1]
Question 1
None really Difficult. Best one was "Why do you want to work at AT&T?"
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.