Retail Sales Consultant applicants have rated the interview process at AT&T with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 26 days to get hired, when considering 839 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 839 Glassdoor interviews include:
One on one interview: 18%
Drug test: 16%
Phone interview: 16%
Background check: 14%
Personality test: 12%
Skills test: 12%
IQ intelligence test: 4%
Group panel interview: 4%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I interviewed people for retail sale consultant positions through open call hiring fair type of events. We would bring people in and interview them on behalf of the company. We made the decision of who we would hire and who we wouldn't. If a person wore a tie and didn't cuss in the job interview, they were better than 1/3 of the interviewees. (If you are submitting a resume online you will almost certainly have to have some sort of sales job on the application.) We were looking for people who had sales experience, great personality, good attitude and a willingness to work late and weekends. If people weren't interested in working retail hours, there's no point in them showing up. Once someone has reached some seniority, they have some flexibility in schedule. Everyone was essentially asked the same set of questions. They are asked to tell us about a time they overcame an objection or how they dealt with conflict. Interviewers select from a long list of possible questions. Be confident and have a good time.
Interview questions [1]
Question 1
Tell me about a time you made a mistake and how you would do it differently.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.