Retail Sales Consultant applicants have rated the interview process at AT&T with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 26 days to get hired, when considering 839 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 839 Glassdoor interviews include:
One on one interview: 18%
Drug test: 16%
Phone interview: 16%
Background check: 14%
Personality test: 12%
Skills test: 12%
IQ intelligence test: 4%
Group panel interview: 4%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at AT&T in Jun 2014
Interview
Applied on the May 28th
Phone interview on June 9th
1 on 1 interview with HR on June 10th
Interview w/ Store Manager & ASM on June 10th ( same day )
AT THIS POINT, I WOULD SAY ITS SAFE TO SAY YOU'RE GOING TO BE OFFERED THE JOB. --- HR does not call on weekends, so don't expect anything. ---- June 19th- was told that I was selected for the position. Was Offered the position June 20th explained pay rate, drug test, background check was offered $14.95+ commission I start training either July 10th or August 4th depending on when background comes back
Interview questions [1]
Question 1
Name a time you had to break company policy to complete a task
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.