U-Verse Premises Technician applicants have rated the interview process at AT&T with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for U-Verse Premises Technician roles take an average of 50 days to get hired, when considering 99 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a U-Verse Premises Technician according to 99 Glassdoor interviews include:
Drug test: 17%
Skills test: 16%
One on one interview: 15%
Background check: 12%
Personality test: 9%
Presentation: 8%
IQ intelligence test: 8%
Phone interview: 7%
Group panel interview: 7%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at AT&T (Dallas, TX) in May 2014
Interview
I applied for the position online on 05-19-14. Then two days later I got an email saying they'd like to schedule an interview which I did that day and the earliest one available was exactly a week later. So I got to the interview and ended up 30 mins late. (Keep in mind it was in Dallas where HQ is so there are a lot of AT&T buildings to be confused by). When I went in me and another guy took the TMTF II TEST. Which is basically a test of physical and mechanical natured questions. To me it was really easy and I had no prior experiences with this job title. You are given 50 mins to answer 50 questions but it shouldn't take you that long as long as you don't spend too much time on one question. If you don't know the answer move on and come back to it if you have time later. Afterwards, the proctor came in and graded our test with a scantron machine. Apparently the other guy didn't pass and I did cuz I was walked into a room with 20 other applicants who'd gotten there on time. This was where we had our RJP (Realistic Job Preview). Most people on here will tell you if you make it to this point you've pretty much got the job but that's not true for everyone. At this point we were given the rundown of the job, good and bad. There were four guys. One kind of lax and joking a bit, one joking a lot, one uptight and another extremely uptight. The latter seemed to lead the discussion. He mostly talked about how hard the job will be and always calling us out on "not being able to handle it". Seemed to be like he had the 3 yr old "mine" complex and didn't want anyone else to have the job he has but him lol. Anyways all of these guys were garage supervisors of their own. Afterwards, we had one on one interviews with one of the four men. Luckily I got the super cool joking one so my interview was easy. Only asked about 5-6 questions. Pretty general behavioral interview questions, asked about me personally and talked about the job. He told me I would receive word in 2-3 weeks. I was like damn that's a long time but hey I found other work in the mean time. The next day I got an email saying I was apart of the qualified candidates and to be on the lookout
for communication on the next steps. Exactly 3 weeks later I got an email from a recruiter for the company saying they are ready to proceed with next steps. The next day we had a conference call with her and other candidates giving us the conditional job offer which was contingent on successful BG check, drug screen and physical. You were also sent an email asking a few questions and which gave a list of 12 locations to pick your garage site. You pick your top 3. After the call I set up my BG check with HireRight and the next day I went to take my drug test and physical. It was at a Concentra Urgent Care so it took like 4 hours. The physical only requires you to lift 80 lbs once from the floor to your waist. The BG check took 10 days to complete. Then the recruiter emailed me requesting I send her information about one of my previous jobs so she could determine my wage credit eligibility. Basically what you're getting paid. Make sure you are specific about any customer service or technical skills you displayed at this position so you can maximize the amount you get paid. A couple days later, July 1, I got a call from the recruiter extending a firm offer which I accepted. Due to the skills I had I was given the maximum starting wage. Had me feeling like LeBron. In Dallas Texas that's $713 a week. Then I was told my garage and where orientation would be on July 18th. Make sure you get your work boots as that might also be your start date. The union should be contacting me soon so I've been told. Overall the process took me from May 19th- July 18th. It's been a long time coming I'm just ready to start and
get paid.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer.
Test first then formal interview. The interview was pretty basic, had no prior technician work but they tech you and make sure your moldable. Process wasn’t too long and started working pretty quickly
It was ok kinda long. Lots of waiting for responses. had to wait awhile for any answers. The process got better when I got a new contact. Once that happened it was much faster
It was a rigorous process that took several days. Prior to interview a knowledge test has to be taken. After passing test, taken to a room to wait until a person conducts one on one interview.