I applied online. The process took 2 weeks. I interviewed at AT&T (Orlando, FL) in Aug 2010
Interview
i applied for a position online at att.com and was contacted for a phone group interview. its a group interview where you follow along on a power point presentation while Nikki Nix speaks. everything about the company is explained in the power point presentation and it lasts around 30-45 minutes.
Other Customer Service Representative Interview Reviews for AT&T
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.