I applied online. I interviewed at AT&T (Bratislava) in Jun 2022
Interview
The environment was very relaxed and the managers were very helpful. They took their time to explain how the company works and the career path for the job title I applied for.
Other Customer Support Representative Interview Reviews for AT&T
I applied online. I interviewed at AT&T (Brno) in Oct 2020
Interview
It was very informative and interesting, the interviewer was a fine Irish gentleman and he had a couple of jokes that landed splendidly with me. All in all, it was a really pleasant experience not at all hard or anxiety-inducing.
Interview questions [1]
Question 1
We did more of a mock customer calling trying to connect to wifi.
I applied online. The process took 2 days. I interviewed at AT&T (Memphis, TN) in Sep 2020
Interview
Over the phone interview, asked questions about past jobs in relation & scenario questions. Asked about my availability and scheduling . Explained the job & what I would be required to do .
Interview questions [1]
Question 1
Name a time when you had a difficult customer and what did you do to resolve there issue?
Customer Support Representative applicants have rated the interview process at AT&T with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 4 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Customer Support Representative according to 5 Glassdoor interviews include:
Drug test: 19%
Presentation: 19%
One on one interview: 19%
Skills test: 13%
Phone interview: 13%
IQ intelligence test: 13%
Personality test: 6%
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