Technical Support applicants have rated the interview process at AT&T with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 20 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Technical Support according to 6 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 16%
Skills test: 16%
Background check: 16%
Drug test: 16%
Personality test: 16%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at AT&T (Littleton, CO) in Oct 2015
Interview
After they approve of you via a phone interview you are taken in for an in person interview. The interview lasted over 2 hours asking a series of questions pertaining to the job ranging from how you would fix an issue to how you would handle a situation
Interview questions [1]
Question 1
"If a customer has a black screen what steps would you take to resolve their issue and how would you explain them to the customer?"
Easy. Went in person. The interviewer was very polite and approachable. The interview went for about 30 to 40 minutes. They gave me a tour around the building. Really cool. I got the offer but had to refuse.
Interview questions [1]
Question 1
Situational questions. The classic "Tell me about yourself"
I applied online. The process took 2 weeks. I interviewed at AT&T in Sep 2021
Interview
simple, apply, fill data on the site, 1 interview and one recording in English , basic questions on the interview, it goes really fast, all done in week or two
I applied online. The process took 6 months. I interviewed at AT&T (Brno) in Jan 2019
Interview
Phone interview, they sent mail for availability. she started to ask about some technical skills like what is modem , internet etc.. and then she asked me when i can start to work. I said it is depends my visa process