The first step of the interview process was to record video responses to two interview questions. Following that step, I was contacted to setup a phone interview with the hiring manager. An hour or two before the scheduled call the hiring manager emailed saying their phone system was down and asked for my phone number to reschedule. I provided my phone number to reschedule, waited for a week and didn't hear back. I then followed-up asking if it would be easier for me to provide my availability via email and still never heard a word back. This was the most unprofessional candidate experience I have ever had.