I applied online. The process took 2 weeks. I interviewed at Abercrombie & Fitch (Lille) in Jan 2024
Interview
Very cool and friendly staff
The procedure was easy and I was contacted quickly after my application.
I am looking forward to the next meetings. The HR team was very professional and friendly
I applied online. The process took 1 day. I interviewed at Abercrombie & Fitch (Manchester, England) in Jun 2025
Interview
The interview was a pre-recorded video interview with a total of 8 questions. Each question allowed up to 2 minutes for answering. There are quite common questions for retail sales assistant
Interview questions [1]
Question 1
Why do you want to join with Abecrombie Fich, Holister, Abecrombie Kids etc?
Phone interview followed by in person interview which was a group interview with 4 other candidates. Questions were asked one by one and the interview level was not hard. Good experience for beginners
Customer Service Representative applicants have rated the interview process at Abercrombie & Fitch with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Abercrombie & Fitch overall takes an average of 12 days.
Common stages of the interview process at Abercrombie & Fitch as a Customer Service Representative according to 4 Glassdoor interviews include:
One on one interview: 38%
Phone interview: 25%
IQ intelligence test: 13%
Presentation: 13%
Other: 13%
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