I applied through a recruiter. The process took 1 week. I interviewed at Accenture (Dublin, Dublin) in Nov 2016
Interview
Easy interview. Just asked a couple of questions regarding customer experience that I've had and how it affected my experience and about my working experience in other companies.
The interview took around 40 minutes.
Interview questions [1]
Question 1
Tell me about a bad customer experience you had and what could be made to improve it.
I applied through college or university. I interviewed at Accenture (Bengaluru) in Nov 2025
Interview
There were two rounds of interview, 1 st round interview I was asked to introduce myself, then some basic HR questions, they explained me the job roles and salary expectations , the second round was also easy. Overall had a good interview experience.
average, intervieweer wasnt to interested and he was fairly bored. I have bad experience and dont reccomend this company. Work was boiring and not rewarding enough. i dont know what else
I applied online. The process took 3 days. I interviewed at Accenture (Manila, Manila) in May 2023
Interview
The initial interview with HR was okay but I never heard any updates whether I've passed or not, even after follow-up. Sadly, they didn't keep the time for the interview.
Customer Service Agent applicants have rated the interview process at Accenture with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 29 days.
Common stages of the interview process at Accenture as a Customer Service Agent according to 2 Glassdoor interviews include:
One on one interview: 25%
Background check: 25%
Skills test: 25%
Phone interview: 25%
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