Customers Agent Service applicants have rated the interview process at Accenture with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customers Agent Service roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 29 days.
Common stages of the interview process at Accenture as a Customers Agent Service according to 2 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Skills test: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Accenture (Warsaw, Masovia) in Jan 2016
Interview
The role wasn't actually at Accenture, they were conducting the interviews for another company. The process took 3 weeks. They made 2 interviews by telephone, 1 english test, 1 face to face and 1 calibration with the client by phone too.
Interview questions [1]
Question 1
Tell me about a hard challenge in your life where you finally gave up.
I applied through college or university. I interviewed at Accenture (Bengaluru) in Nov 2025
Interview
There were two rounds of interview, 1 st round interview I was asked to introduce myself, then some basic HR questions, they explained me the job roles and salary expectations , the second round was also easy. Overall had a good interview experience.
average, intervieweer wasnt to interested and he was fairly bored. I have bad experience and dont reccomend this company. Work was boiring and not rewarding enough. i dont know what else
I applied online. The process took 3 days. I interviewed at Accenture (Manila, Manila) in May 2023
Interview
The initial interview with HR was okay but I never heard any updates whether I've passed or not, even after follow-up. Sadly, they didn't keep the time for the interview.