Service Desk Analyst applicants have rated the interview process at Accenture with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Accenture as a Service Desk Analyst according to 1 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Drug test: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
Structured interview with a role-play interview to get to know a real job scope. Interviews were friendly , and I was able to ask questions at the end of the interview if I had anything to clarify
I applied through an employee referral. I interviewed at Accenture (Bengaluru) in Jan 2026
Interview
Just the communication and basics of networking, like they were heavily depending upon communication for this particular role which i had applied so be prepared with strong communication skills and a basic knowledge of networking concepts like dns, dhcp, active directory.
Interview questions [1]
Question 1
Communication and introduction is very imp rather than that Just the communication and basics of networking, like they were heavily depending upon communication for this particular role which i had applied so be prepared with strong communication skills and a basic knowledge of networking concepts like dns, dhcp, active directory.
I joined as a contractor. The interview was basic asked about SQL and network basic question. Mainly the interview was focused on communication skills and a versant test was conducted which was mandate to pass for proceeding with the interview.
Interview questions [1]
Question 1
How would you explain the concept of table in database to a 5 year old.