Customer Service Representative applicants have rated the interview process at Accor with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accor overall takes an average of 20 days.
Common stages of the interview process at Accor as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 25%
IQ intelligence test: 25%
Background check: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
Process was very easy to complete and interview was base on experience in the past. It was all about tell me a time when...how did you deal with it...what were the results...
I applied online. The process took 4 weeks. I interviewed at Accor
Interview
Présentation du parcours, des missions, salaire
Question technique sur nos connaissances en relation avec le poste
Aucun retour du RH depuis plusieurs semaines malgré des relances, ce n'est pas sérieux.
I applied online. I interviewed at Accor (Vancouver, BC) in Sep 2021
Interview
The initial call with HR was meant to be a short 30 minute call. From my understanding, I was expected to share my experience and talk a little about myself. Instead, it was extremely processed and formal. Every questions was a situation question, which generally comes in round two when you are interviewed by the specific departments manager
Interview questions [1]
Question 1
Tell me about a time where you handled a difficult situation at work and how did you over come it