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      Customer Support Specialist Interview

      Feb 28, 2020
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at ActiveProspect (Austin, TX) in Feb 2020

      Interview

      Hiring Manager reached out via email after I applied on a posting online. It went 'great', I had the experience listed in their requirements. She told me she would contact me the following week if she wanted to move forward or not. I still haven't received a 'yes' or 'no'. If someone takes out time out of their day to take a 30 minute phone call, out of respect (for both parties) please let them know your decision. My impression of the company is a little less due to being 'ghosted' by the hiring manager.

      Interview questions [2]

      Question 1

      Do you customer support experience?
      Answer question

      Question 2

      What is you ideal salary requirement?
      Answer question
      avatar
      ActiveProspect response
      6y
      Hi there, thanks for your feedback. We strive to give everyone who interviews with us a great experience, regardless of whether they move forward in the process, and it's clear we dropped the ball on that during your interview. We take feedback on our processes seriously and appreciate you taking the effort to post something on Glassdoor. We wish you the best of luck in your job search.

      ActiveProspect interviews FAQs

      • Candidates applying for Customer Support Specialist roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ActiveProspect overall takes an average of 25 days.
      • Common stages of the interview process at ActiveProspect as a Customer Support Specialist according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(7) ;
        2. Sales Development Representative (SDR)(3) ;
        3. Senior Software Engineer(3) ;
        4. Director(2) ;
        5. Director of Sales(2) ;
        6. Marketing(2) ;
        7. Sales Development Representative(2) ;
        8. Sales Director(2) .


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      Renewals Specialist
      United States
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