I applied online. The process took 1 week. I interviewed at Advanced Call Center Technologies (Sacramento, CA) in Mar 2013
Interview
Was called by an HR lady and was asked if it was a good time to talk, she asked about experience and why i want to work there, then she had me come in for a test on the computer that checked basic math and english skills. That same day i had an interview one on one with a female supervisor. She was easy to talk to and the interview was pretty relaxed.