The process took 2 months. I interviewed at Akamai (Kraków) in May 2022
Interview
Talent acquisition takes quite long to respond. The technical interview was not too complicated. Later in the process interview with manager was more of a challenge. Questions were quite clear
Interview questions [1]
Question 1
How does DNS work? What information do A, AAAA, and MX records carry?
I applied online. The process took 2 weeks. I interviewed at Akamai in Feb 2025
Interview
I attended an onsite interview where it consist of two rounds, both the senior team and the hiring manager. The senior team members were friendly and welcoming, but the hiring manager was somewhat rude. He repeatedly interrupted the interview by turning off his camera and microphone while interviewing and to take other calls. Following the interview, HR reached out several times, but instead of a formal offer, I was only given a vague response about the possibility of an offer.
Interview questions [1]
Question 1
What are the types of networks and network topology?
Via video call. Questions focused on networking basics. Topics like DNS, HTTPS, security certifications, IP addresses, their types, MAC addresses, handshake protocols. Was asked about the last project I had made.
Technical Support Engineer applicants have rated the interview process at Akamai with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 54.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 27 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Akamai overall takes an average of 25 days.
Common stages of the interview process at Akamai as a Technical Support Engineer according to 14 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 18%
Skills test: 13%
Group panel interview: 11%
Background check: 11%
Personality test: 8%
Presentation: 8%
IQ intelligence test: 3%
Other: 3%
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