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      Akamai

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      Technical Support Engineer Interview

      Jun 9, 2023
      Anonymous Interview Candidate
      Kraków
      No offer
      Neutral experience
      Average interview

      Application

      The process took 2 months. I interviewed at Akamai (Kraków) in May 2022

      Interview

      Talent acquisition takes quite long to respond. The technical interview was not too complicated. Later in the process interview with manager was more of a challenge. Questions were quite clear

      Interview questions [1]

      Question 1

      How does DNS work? What information do A, AAAA, and MX records carry?
      Answer question
      1

      Other Technical Support Engineer Interview Reviews for Akamai

      Technical Support Engineer Interview

      Feb 27, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Akamai in Feb 2025

      Interview

      I attended an onsite interview where it consist of two rounds, both the senior team and the hiring manager. The senior team members were friendly and welcoming, but the hiring manager was somewhat rude. He repeatedly interrupted the interview by turning off his camera and microphone while interviewing and to take other calls. Following the interview, HR reached out several times, but instead of a formal offer, I was only given a vague response about the possibility of an offer.

      Interview questions [1]

      Question 1

      What are the types of networks and network topology?
      Answer question
      1

      Technical Support Engineer Interview

      Aug 13, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Akamai

      Interview

      Via video call. Questions focused on networking basics. Topics like DNS, HTTPS, security certifications, IP addresses, their types, MAC addresses, handshake protocols. Was asked about the last project I had made.

      Interview questions [1]

      Question 1

      What DNS is and how does it operates?
      Answer question
      3

      Akamai interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at Akamai with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 54.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 27 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Akamai overall takes an average of 25 days.
      • Common stages of the interview process at Akamai as a Technical Support Engineer according to 14 Glassdoor interviews include:

        Phone interview:  26%

        One on one interview:  18%

        Skills test:  13%

        Group panel interview:  11%

        Background check:  11%

        Personality test:  8%

        Presentation:  8%

        IQ intelligence test:  3%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(182) ;
        2. Senior Software Engineer(168) ;
        3. Solutions Architect(77) ;
        4. Software Engineer II(54) ;
        5. Security Architect(46) ;
        6. Software Development Engineer In Test (SDET) II(44) ;
        7. Software Development Engineer In Test (SDET)(43) ;
        8. Solutions Engineer(38) ;
        9. Technical Project Manager(37) ;
        10. Technical Support Engineer(36) ;
        11. Manager(34) ;
        12. Technical Solutions Engineer(34) ;
        13. Program Manager(32) ;
        14. Director(28) ;
        15. Cloud Support Engineer(26) .


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      Jobs at Akamai

      21 jobs in United States
      Product Support Engineer
      United States
      ·
      $105K - $190K /yr
      (Employer provided)
      View job
      Solutions Engineer II
      United States
      ·
      $101K - $181K /yr
      (Employer provided)
      View job
      Site Reliability Engineer
      United States
      ·
      $76K - $136K /yr
      (Employer provided)
      View job
      Senior Software Engineer
      United States
      ·
      $121K - $219K /yr
      (Employer provided)
      View job
      Senior II Solutions Engineer
      United States
      ·
      $139K - $251K /yr
      (Employer provided)
      View job
      View all Technical Support Engineer Jobs