Patient Services Associate applicants have rated the interview process at Akumin with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Services Associate roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Akumin overall takes an average of 13 days.
Common stages of the interview process at Akumin as a Patient Services Associate according to 2 Glassdoor interviews include:
Background check: 20%
Personality test: 20%
Phone interview: 20%
Drug test: 20%
One on one interview: 20%
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I applied online. The process took 3 days. I interviewed at Akumin in Dec 2025
Interview
First was with the recruiter and 2nd was with the hiring manager. Was asked basic questions that are asked in every interview and role related especially for customer supporting areas.
Interview questions [1]
Question 1
If you had an upset patient how would you handle the situation?
You are interviewed on video and it's good to use the star method. You will have two interviews so be prepared with different answers. Behavioral questions and what experience u have in Healthcare.