Customer Service applicants have rated the interview process at Alaska Airlines with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Alaska Airlines overall takes an average of 32 days.
Common stages of the interview process at Alaska Airlines as a Customer Service according to 6 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 20%
Group panel interview: 10%
Drug test: 10%
Skills test: 10%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Alaska Airlines
Interview
Was called for an interview on the closing date on the job listing. Had a phone screen interview with about 10 general behavioral questions and questions like why Alaska, do I understand the job, etc. Then, about two weeks later I was called for an interview with an HR person and the hiring manager. After that interview there were two more rounds.
Interview questions [1]
Question 1
They grilled me over my work history, which seemed kind of knit picky. They also wanted really specific answers to their questions and I was unfortunately vague and that seemed to visibly annoy them.
It was a group interview and we listened to a presentation about the company,then did a group activity, we were then given a time and we dis a solo interview.
The process was simple and fast. They asked normal interviewing questions… Nothing out of the normal.
All the questions asked or basic interview questions. It was all over the phone due to COVID-19.
Interview questions [1]
Question 1
All the questions asked or basic interview questions.
I applied online. I interviewed at Alaska Airlines (Portland, OR) in Feb 2018
Interview
very long, one phone interview then a 3 part panel interview with groups and then they would sendind you differnt tables with managers to interview. i woulda loved to work there but i feel the interview was intense even for customer service i was nervous and didnt interview we;;