Is it hard to get hired as a Reservations Agent at Alaska Airlines?

Reservations Agent applicants have rated the interview process at Alaska Airlines with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Reservations Agent at Alaska Airlines?

Candidates applying for Reservations Agent roles take an average of 27 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Alaska Airlines overall takes an average of 32 days.

Where can I find Alaska Airlines interview experiences by job title?

Flight Attendant (328) ; Customer Service Agent (131) ; Customer Service Representative (72) ; CSA - Customer Service Associate (68) ; Reservations Agent (55) ; Manager (26) ; Customer Service Agent (CSA) (25) ; CSA (24) ; Customer Service (16) ; Ramp Agent (16) ; Customer Care Representative (14) ; Aircraft Maintenance Technician (13) ; Airline Pilot (13) ; Reservation Sales Agent (13) ; Senior Software Engineer (13)

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Alaska Airlines Reservations Agent interview questions

based on 20 ratings - Updated Jun 22, 2025

Average interview difficulty

Mostly positive interview experience

How others got an interview

100%
Applied online
Applied online

Interview search

20 interviews

Reservations Agent Interview

Sep 4, 2022

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at Alaska Airlines in Jul 2022

Interview

Over the phone interview pretty simple and easy . They asked you like 5 questions and if your answers are good they will let you know you got the job

Interview questions [1]

Question 1

How do you deal with difficult customer?

Answer question

Reservations Agent Interview

Aug 24, 2022

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 3 weeks. I interviewed at Alaska Airlines (Seattle, WA) in Aug 2022

Interview

Online orientation video and assessment (automatically scored) followed by a brief scheduled phone interview with someone in the talent acquisition department, consisting of a series of questions and then more information about the role.

Interview questions [1]

Question 1

How do you indicate interest and that you're paying attention in a phone conversation? (Or something like that.)

Answer question

Reservations Agent Interview

Jun 10, 2022

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at Alaska Airlines (Seattle, WA) in May 2022

Interview

Online quiz was self explanatory and easy. Got a call back within a week and got offered the job without having to answer any questions. Easiest job interview process I’ve experienced.

Interview questions [1]

Question 1

None were asked during the phone call. Was hired on the spot.

Answer question

Viewing 6 - 10 of 20 Interviews

Jobs at Alaska Airlines

Customer Service Agent (up to $6,000 hiring bonus)

Customer Service Agent (up to $6,000 hiring bonus)

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Alaska Airlines interviews Alaska Airlines Reservations Agent interviews

Alaska Airlines

Alaska Airlines Reservations Agent interview questions

Average interview difficulty

Mostly positive interview experience

How others got an interview

Interview search

Reservations Agent Interview

Reservations Agent Interview

Reservations Agent Interview

Jobs at Alaska Airlines

Alaska Airlines interviews FAQs

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