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      Alight Solutions

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      Related searches: Alight Solutions reviews | Alight Solutions jobs | Alight Solutions salaries | Alight Solutions benefits | Alight Solutions conversations
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      CCR I Interview

      Aug 3, 2022
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Alight Solutions (Charlotte, NC) in Jun 2019

      Interview

      There was a Video interview for step 1. If yo u got to step 2 there was a phone interview. Each process was communicated with emails and calls from a recruiter.

      Interview questions [1]

      Question 1

      Time you had to deal with a difficult customer
      Answer question

      Other CCR I Interview Reviews for Alight Solutions

      CCR I Interview

      Jan 15, 2025
      Anonymous employee
      The Woodlands, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Alight Solutions (The Woodlands, TX)

      Interview

      It was a virtual process. There were scenario questions and video questions. Written responses and audio/video. Questions were standard. You are provided 3 trys to record responses. 17 questions in all and took about 30-40 to complete. There are practice questions as well.

      Interview questions [1]

      Question 1

      If .... how would you advise?
      1 Answer

      CCR I Interview

      Jan 21, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alight Solutions

      Interview

      The interview process consisted of a remote pre recorded videos as an initial screening. Once you “pass” that stage a manager will interview you. The interview was pretty standard and straightforward.

      Interview questions [1]

      Question 1

      Describe a problem or challenge you faced with a client and how you resolved it.
      Answer question

      CCR I Interview

      Sep 20, 2020
      Anonymous Interview Candidate
      Winston-Salem, NC
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at Alight Solutions (Winston-Salem, NC) in Oct 2019

      Interview

      Fill out resume, and get called in for a one on one, must bring resume and be prepared to impress. You will be drug tested not by mouth but with pee

      Interview questions [1]

      Question 1

      Why do you want this job
      1 Answer

      Alight Solutions interviews FAQs

      • CCR I applicants have rated the interview process at Alight Solutions with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for CCR I roles take an average of 41 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Alight Solutions overall takes an average of 21 days.
      • Common stages of the interview process at Alight Solutions as a CCR I according to 5 Glassdoor interviews include:

        Drug test:  22%

        Skills test:  17%

        One on one interview:  17%

        Presentation:  11%

        Background check:  11%

        Group panel interview:  6%

        Personality test:  6%

        Phone interview:  6%

        IQ intelligence test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(184) ;
        2. Customer Care Representative(124) ;
        3. Client Specialist(101) ;
        4. Client Manager(92) ;
        5. Health Pro Consultant(71) ;
        6. Customer Service Representative (CSR)(66) ;
        7. Workday Consultant(56) ;
        8. Project Manager(54) ;
        9. Customer Care Representative (CCR)(48) ;
        10. Consultant(43) ;
        11. Director(43) ;
        12. Systems Analyst(43) ;
        13. Associate(39) ;
        14. Manager(37) ;
        15. Software Engineer(34) .


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    • Jobs at Alight Solutions

      34 jobs in United States
      DC Solution Architect - Virtual
      Illinois
      ·
      $100K - $125K /yr
      (Employer provided)
      View job
      Remote Seasonal Benefit Counselor - ABG
      Georgia
      ·
      $61K - $85K /yr
      (Employer provided)
      View job
      Sales Executive II
      Illinois
      ·
      $135K - $165K /yr
      (Employer provided)
      View job
      Delivery Specialist
      Puerto Rico
      View job
      Director of Health Product, Point Solutions - Virtual
      Illinois
      ·
      $160K - $178K /yr
      (Employer provided)
      View job
      View all CCR I Jobs