Customer Service Representative applicants have rated the interview process at Alliant Energy with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 28 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Alliant Energy overall takes an average of 33 days.
Common stages of the interview process at Alliant Energy as a Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 22%
Presentation: 22%
Skills test: 22%
Group panel interview: 11%
Phone interview: 11%
One on one interview: 11%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 4 weeks. I interviewed at Alliant Energy (Madison, WI)
Interview
After skills assessment be prepared for a Behavioral Interview and a lengthy amount of time, in addition to multiple interviewers. Not much more to add to the hiring process for this company.
Interview questions [1]
Question 1
Each question was followed by a request to give an example.
Almost all communication was done by email. I first received an email asking me to take some assessments. A few days later, I got an email to set up a phone interview. A few days after the phone interview, I was invited to an onsite interview. At the interview they went over benefits and then I interviewed with 2 people. A few days after the interview, I was called and offered the position.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult manager.