I applied online. I interviewed at Allstate (Chandler, AZ) in Feb 2024
Interview
Interview process was easy, I was offered an interview after applying. First took an assessment. The interview was through zoom & it was 2 managers. They asked typical questions. After this interview I was offered the job about a week later.
Interview questions [1]
Question 1
Describe a time where you had an angry customer. How did you de-escalate the situation?
Very thorough, but friendly. They do ask the common interview questions using the STAR method and then go through the job responsibilities and training schedule. They answered any questions you may have that were not apparent in the job listing.
Too many interviewers on Zoom to focus on questions being asked and who was asking. Very distracting from the whole interview process. I wish they gave an interview rating or a reason as to why I was not chosen
Interview questions [1]
Question 1
I do not recall the exact questions that were asked other than presented with scenarios
Smooth managers was understanding. They understood my experiences with previous employers. I will work three again, I just left because I had to move out of country for a while.