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      Allstate

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      Auto Claims Interview

      Jun 26, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Allstate in Feb 2016

      Interview

      Applied in December. Got a call late January. 1 over the phone interview. 2 in-person interviews with 2 people each time. 1 person would ask questions about previous job experiences and personal skills. Other person would ask scenario questions. Everyone was very friendly and informative. Offered job mid March. Accepted. Worst part is the waiting between calls/interviews.

      Interview questions [4]

      Question 1

      Name a weakness and how you are improving on it
      Answer question

      Question 2

      Tell us about a negative customer experience and how you handled it
      Answer question

      Question 3

      How did you survey customer satisfaction?
      Answer question

      Question 4

      Tell us about a disagreement with a superior and how you handled it
      Answer question