First interview: basic interview 2nd Interview: Go in to the agency to meet your co-workers and discuss compensation 3rd Interview: training You go in for a standard interview so they can get to know you and see if you are a good fit for the job. The second interview is basically to tell you more about your employment and what you will be doing. After the second interview, you have the job. The 3rd interview is not really an interview, it is actually just job training

two step process, phone interview and in person interview easy behavioral questions dress level above business casual understand the job role fully and compensation all state made up of exclusive agencies so each agency will likely differ