I applied online. The process took 2 weeks. I interviewed at Allstate (Portland, OR) in Oct 2022
Interview
1. Online Assessment 2. Zoom Interview - listen to overview of job and responsibilities and decide if still interested in the job - behavioral based questions - scenario exercise
The process itself was easy - the interviewer was the problem. Usually had two interviewing, but this time it was just one person because the other guy was out of the office. Seems to me they should have found a replacement or rescheduled. Judgement was based solely on one person's perspective.
Interviewer talked 90% of the time. Was very impatient with the scenario-based questions; barely had time to read it before he wanted an answer. Was told there was no right or wrong answer (but that is just ridiculous), why even have them if they mean nothing? Seemed hostile towards female applicants.
Interview questions [1]
Question 1
Tell me about a time you had to give bad news to a customer. How did you handle it?
I applied online. The process took 1 week. I interviewed at Allstate (New York, NY) in Feb 2023
Interview
Post application I received an online assessment which I completed. My interview was scheduled within 48 hours of the assessment. My interview was a typical behavioral interview where they ask questions about situations you’ve encountered in the past. Approximately 50 minutes total. I received the job offer 48 hours later. The interview process was easy, and the HR representative kept me updated every step.
Interview questions [1]
Question 1
Describe a time when you went above and beyond to help a customer. What actions did you take and what were the results?
I applied online. I interviewed at Allstate in Jan 2023
Interview
Pretty smooth interview process. Two people were interviewing me and they polite and patient. They are looking for STAR format answers. Some of the questions they ask you are time management base as well which can be kind of tricky. Overall was a nice learning experience and interview process.