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      Ally Financial

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      Related searches: Ally Financial reviews | Ally Financial jobs | Ally Financial salaries | Ally Financial benefits | Ally Financial conversations
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      Collections Representative Interview

      May 15, 2016
      Anonymous employee
      Lewisville, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Ally Financial (Lewisville, TX) in May 2016

      Interview

      I applied online. I was contacted a few days later for a phone interview. I was then asked to come in for a in person interview, at the end of the interview I was made an unofficial offer. Two days later I received the official offer at a higher wage.

      Interview questions [1]

      Question 1

      What is my best personality trait?
      Answer question
      5

      Other Collections Representative Interview Reviews for Ally Financial

      Collections Representative Interview

      May 26, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Ally Financial

      Interview

      It was lengthy, pretty simple. I thought I was doing well but I guess not. No follow up from an actual person. Got a rejection email after following up on the interview.

      Interview questions [1]

      Question 1

      Tell me about a time you failed
      Answer question

      Collections Representative Interview

      Apr 9, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Ally Financial in Apr 2022

      Interview

      First assessment, then video interview simulated and then one with a real person, overall fast though and went smoothly. It’s all very easy the questions aren’t too bad. The questions are situational so think of stories of what happened

      Interview questions [1]

      Question 1

      A lot of situational questions to think of stories that happened
      Answer question

      Collections Representative Interview

      Nov 14, 2019
      Anonymous Interview Candidate
      Jacksonville, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Ally Financial (Jacksonville, FL) in Sep 2019

      Interview

      The process begins with an online application, followed by an assessment shortly thereafter. The questionnaire covers work habits, along with psychological/personality inquiries. If successful, the candidate submits to a video interview from home. If selected, the recruiter will then follow up with the candidate for an in-person interview. I advanced to the in-person interview stage; however, certain events led me to believe Ally actively practices age discrimination. During the interview with two of the managers, I was asked “Don’t you feel you’re overqualified?” Being mid-forties, this was not my first time being asked this exact question, and am fully aware what it implies. The two interviewers also left me alone in a small conference room for approximately 30 minutes, Although my skill-set and answers aligned with Ally’s job requirements, I was treated with open hostility and received a decline letter about three weeks later,

      Interview questions [1]

      Question 1

      “Don’t you feel that you are overqualified for this position?”
      1 Answer

      Ally Financial interviews FAQs

      • Collections Representative applicants have rated the interview process at Ally Financial with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Collections Representative roles take an average of 12 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Ally Financial overall takes an average of 26 days.
      • Common stages of the interview process at Ally Financial as a Collections Representative according to 6 Glassdoor interviews include:

        One on one interview:  24%

        Skills test:  18%

        Phone interview:  18%

        Drug test:  12%

        Personality test:  12%

        Background check:  12%

        Group panel interview:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(77) ;
        2. Manager(66) ;
        3. Director(45) ;
        4. Senior Analyst(44) ;
        5. Software Engineer(43) ;
        6. Customer Service Representative(38) ;
        7. Business Analyst(35) ;
        8. Intern(33) ;
        9. Account Executive(31) ;
        10. Financial Analyst(25) ;
        11. Collections Specialist(24) ;
        12. Anonymous(23) ;
        13. Remarketing Specialist(21) ;
        14. Senior Software Engineer(21) ;
        15. Consultant(19) .


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      Jobs at Ally Financial

      7 jobs in United States
      Customer Solutions Representative - Collector - Remote - AR, MI, NC, PA Only - Starting September 2026
      North Carolina
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Solutions Representative - Collector - Jacksonville, FL - Starting October 2026
      Jacksonville, FL
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Solutions Representative - Collector - Remote - AR, MI, NC, PA Only - Starting September 2026
      North Carolina
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Solutions Representative - Collector - Jacksonville, FL - Starting October 2026
      Jacksonville, FL
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Remarketing Representative (Little Rock, AR)
      Little Rock, AR
      ·
      $42K - $58K /yr
      (Glassdoor est.)
      View job
      View all Collections Representative Jobs