Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Ally Financial

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Ally Financial reviews | Ally Financial jobs | Ally Financial salaries | Ally Financial benefits | Ally Financial conversations
      Ally Financial interviewsAlly Financial Collections Specialist interviewsAlly Financial interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Collections Specialist Interview

      Dec 22, 2018
      Anonymous employee
      Little Rock, AR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Ally Financial (Little Rock, AR) in Dec 2018

      Interview

      I submitted an online application. I forgot to complete the online assessment. Two days later, I got a text from a recruiter saying “Please complete the assessment so that you can officially be considered for the position. Within hours after completing assessment the same recruiter called me. We did a phone interview and we set up an on-site interview for two days later. Went to that interview and before I made it back home I received an offer letter. The interview was very informal. It was a text book interview. Tell me something about yourself. Why did you leave your last job? My interviewer was very friendly.

      Interview questions [1]

      Question 1

      Most of the questions were behavior study type questions. Tell me about a situation of when you had to deal with a difficult customer?
      1 Answer

      Other Collections Specialist Interview Reviews for Ally Financial

      Collections Specialist Interview

      Mar 1, 2026
      Anonymous employee
      Fort Worth, TX
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Ally Financial (Fort Worth, TX) in May 2022

      Interview

      It was in 2021 and interviews were being conducted virtually. It didn’t take long to hear back. The interview was between 1-2 other interviews and you the candidate. Fairly easy

      Interview questions [1]

      Question 1

      Why are you a good fit for this position?
      Answer question

      Collections Specialist Interview

      Jan 28, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Ally Financial

      Interview

      Two interview process. First interview with the in house recruiter and the second one with 2 team leaders in the department. A lot of scenario questions followed by how you think you are the perfect candidate for the position

      Interview questions [1]

      Question 1

      Tell us about a time you had to challenge a decision by someone in leadership
      Answer question
      2

      Collections Specialist Interview

      Sep 7, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 4 weeks. I interviewed at Ally Financial in Aug 2019

      Interview

      The process takes a little more than a month. I did an online assessment then a few days later I was emailed a link to do a video interview. Approximately a week after I was scheduled for an in person interview.

      Interview questions [2]

      Question 1

      Tell me about a time where you deviated from the status quo
      Answer question

      Question 2

      Tell about a time where you helped implement a change that would help benefit the company.
      Answer question

      Ally Financial interviews FAQs

      • Collections Specialist applicants have rated the interview process at Ally Financial with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Collections Specialist roles take an average of 13 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Ally Financial overall takes an average of 26 days.
      • Common stages of the interview process at Ally Financial as a Collections Specialist according to 5 Glassdoor interviews include:

        Drug test:  21%

        One on one interview:  21%

        Background check:  14%

        Skills test:  14%

        Personality test:  7%

        Presentation:  7%

        Group panel interview:  7%

        Phone interview:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(77) ;
        2. Manager(66) ;
        3. Director(45) ;
        4. Senior Analyst(44) ;
        5. Software Engineer(43) ;
        6. Customer Service Representative(38) ;
        7. Business Analyst(35) ;
        8. Intern(33) ;
        9. Account Executive(32) ;
        10. Financial Analyst(25) ;
        11. Collections Specialist(24) ;
        12. Anonymous(23) ;
        13. Remarketing Specialist(21) ;
        14. Senior Software Engineer(21) ;
        15. Consultant(19) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Ally Financial

      10 jobs in United States
      Customer Solutions Representative - Collector - Remote - AR, MI, NC, PA Only - Starting October 2026
      Arkansas
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Analyst - Customer Solutions
      Jacksonville, FL
      ·
      $55K - $95K /yr
      (Employer provided)
      View job
      Senior Analyst - AI Intake, Prioritization & Governance
      Charlotte, NC
      ·
      $70K - $120K /yr
      (Employer provided)
      View job
      Senior Rep - Repo Admin
      Lewisville, TX
      ·
      $49K - $59K /yr
      (Employer provided)
      View job
      Customer Solutions Representative - Collector - Jacksonville, FL - Starting October 2026
      Jacksonville, FL
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      View all Collections Specialist Jobs