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      Ally Financial

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    • Ally Financial interviews FAQs

      • Collection Specialist applicants have rated the interview process at Ally Financial with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Collection Specialist roles take an average of 13 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Ally Financial overall takes an average of 26 days.
      • Common stages of the interview process at Ally Financial as a Collection Specialist according to 5 Glassdoor interviews include:

        Drug test:  21%

        One on one interview:  21%

        Background check:  14%

        Skills test:  14%

        Presentation:  7%

        Group panel interview:  7%

        Personality test:  7%

        Phone interview:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(77) ;
        2. Manager(66) ;
        3. Director(45) ;
        4. Senior Analyst(44) ;
        5. Software Engineer(43) ;
        6. Customer Service Representative(38) ;
        7. Business Analyst(35) ;
      Intern
      (33) ;
    • Account Executive(32) ;
    • Financial Analyst(25) ;
    • Collections Specialist(24) ;
    • Anonymous(23) ;
    • Remarketing Specialist(21) ;
    • Senior Software Engineer(21) ;
    • Consultant(19) .
    • Jobs at Ally Financial

      11 jobs in United States
      Customer Solutions Representative - Collector - Remote - AR, MI, NC, PA Only - Starting October 2026
      Arkansas
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Solutions Representative - Collector - Jacksonville, FL - Starting October 2026
      Jacksonville, FL
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Senior Rep - Loss Prevention, Workout Team
      Lewisville, TX
      ·
      $49K - $59K /yr
      (Employer provided)
      View job
      Remarketing Representative
      Little Rock, AR
      ·
      $48K - $54K /yr
      (Employer provided)
      View job
      Remarketing Representative
      Lewisville, TX
      ·
      $48K - $54K /yr
      (Employer provided)
      View job

      Collection Specialist Interview

      Feb 10, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Collection Specialist Interview Reviews for Ally Financial

      Collections Specialist Interview

      Mar 1, 2026
      Anonymous employee
      Fort Worth, TX
      Accepted offer

      Application

      I applied online. The process took 1 week. I interviewed at Ally Financial

      Interview

      Applied online, online assessment, brief 20 minute phone interview, in-person interview. Must have a clean background in order to be considered for hire or offered a job- background checks will take about a month to complete before offered a position.

      Interview questions [1]

      Question 1

      Did you ever have a problem with an employee at previous job, and how did you deal with it?
      Answer question
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Ally Financial (Fort Worth, TX) in May 2022

      Interview

      It was in 2021 and interviews were being conducted virtually. It didn’t take long to hear back. The interview was between 1-2 other interviews and you the candidate. Fairly easy

      Interview questions [1]

      Question 1

      Why are you a good fit for this position?
      Answer question

      Collections Specialist Interview

      Jan 28, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Ally Financial

      Interview

      Two interview process. First interview with the in house recruiter and the second one with 2 team leaders in the department. A lot of scenario questions followed by how you think you are the perfect candidate for the position

      Interview questions [1]

      Question 1

      Tell us about a time you had to challenge a decision by someone in leadership
      Answer question
      2

      Collections Specialist Interview

      Sep 7, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 4 weeks. I interviewed at Ally Financial in Aug 2019

      Interview

      The process takes a little more than a month. I did an online assessment then a few days later I was emailed a link to do a video interview. Approximately a week after I was scheduled for an in person interview.

      Interview questions [2]

      Question 1

      Tell me about a time where you deviated from the status quo
      Answer question

      Question 2

      Tell about a time where you helped implement a change that would help benefit the company.
      Answer question
      View all Collection Specialist Jobs