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      Ally Financial

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      Customer Care Specialist Interview

      Feb 13, 2023
      Anonymous employee
      Stoke-on-Trent, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Ally Financial (Stoke-on-Trent, England) in Dec 2022

      Interview

      It was set up with one Analyst, one TL and someone from Talent aquisition. Pretty laid back interview and every question was behavior based. My interview was virtual back in 2022

      Ally Financial interviews FAQs

      • Customer Care Specialist applicants have rated the interview process at Ally Financial with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Specialist roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ally Financial overall takes an average of 26 days.
      • Common stages of the interview process at Ally Financial as a Customer Care Specialist according to 1 Glassdoor interviews include:

        Skills test:  25%

        Drug test:  25%

        Group panel interview:  25%

        Background check:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(77) ;
        2. Manager(66) ;
        3. Director(45) ;
        4. Senior Analyst(44) ;
        5. Software Engineer(43) ;
        6. Customer Service Representative(38) ;
        7. Business Analyst(35) ;
        8. Intern(33) ;
        9. Account Executive(31) ;
        10. Financial Analyst(25) ;
        11. Collections Specialist(24) ;
        12. Anonymous(23) ;
        13. Remarketing Specialist(21) ;
        14. Senior Software Engineer(21) ;
        15. Consultant(19) .


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      Jobs at Ally Financial

      71 jobs in United States
      Rep - Processing
      Costa Mesa, CA
      ·
      $50K - $63K /yr
      (Employer provided)
      View job
      Sr. Consumer Underwriter - NJ
      New Jersey
      ·
      $55K - $120K /yr
      (Employer provided)
      View job
      Capital Markets Funding - Senior Analyst
      Charlotte, NC
      ·
      $70K - $120K /yr
      (Employer provided)
      View job
      Analyst - Customer Solutions
      Jacksonville, FL
      ·
      $55K - $95K /yr
      (Employer provided)
      View job
      Content Architect
      Charlotte, NC
      ·
      $90K - $150K /yr
      (Employer provided)
      View job
      View all Customer Care Specialist Jobs