Three rounds - first round general competency, second round case study and phone call role play, third round an hour long competency and experience interview with a VP. Third round was a longer and more difficult version of first round. Second round involved one case study with access before, and the second case study was done on the spot.
Interview questions [1]
Question 1
Why client service rather than consulting, and what is the difference
1) Resume screening
2) Recorded video submission (4 questions, 1 minute each)
3) 45-minute interview with HR
4) 2-part case study and behavioral interview with Managers (2 hours)
5) Final round interview with VP (1 hour)
A fairly rigorous process—they certainly vet you at every stage—but one led by truly wonderful, kind, and receptive people. HR responded and coordinated extremely efficiently. Managers and VPs asked tough questions but always with an aim to provide feedback and offer support. I had a truly pleasant experience.
I applied through a recruiter. I interviewed at AlphaSights
Interview
Coffee chat with Alphasights recruiter
One to one interview with recruiter - regular STAR questions, ended up asking about my proficiency in a third language I spoke even though that wasn't what I was recruited for
Interview with VP(?)
3-4 stages, last stage was really unexpected a far more intense behavioural and background interview, wasn't really given any materials from the company. However HR was super helpful whenever I reached out.