Customer Service Representative applicants have rated the interview process at Alta Resources with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at Alta Resources overall takes an average of 8 days.
Common stages of the interview process at Alta Resources as a Customer Service Representative according to 37 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 17%
Drug test: 17%
Background check: 14%
Skills test: 12%
Presentation: 10%
IQ intelligence test: 6%
Personality test: 4%
Group panel interview: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Alta Resources (Fort Myers, FL) in Jun 2015
Interview
Typical interview process. You go to a classroom and get a introduction and then management sits down with you one on one and ask you general questions. Then they go over the job and hours expected.
Interview questions [1]
Question 1
When was a time you dealt with rude/unhappy customers, how did you handle that situation?
I applied online. The process took 1 day. I interviewed at Alta Resources
Interview
overall interview process was good, I don't encounter any problems, the interviewer was nice, based on my observation, I also think that the employees there were friendly and kind even during the process, even though we were so many in the event, the process was fast, and I don't face any issues
Interview questions [1]
Question 1
the question they asked me during the interview was "what is integrity"
I applied online. I interviewed at Alta Resources (Fort Myers, FL)
Interview
The interview was straightforward. They asked questions about my background and experience, then decided which team I would fit in best with. They also ask about customer service experience to determine which level you would work well in.
Interview questions [1]
Question 1
Do you have experience in customer service? If so, what kind?
I applied online. I interviewed at Alta Resources (Pasig City) in Sep 2024
Interview
Easy, simple and short amount of time. The interviewer is nice and accommodating. But I'm kinda confused if I'll go with my application or not. I'm still undecided going or not so I just here reading for a review!!!!!
Interview questions [1]
Question 1
This is for a seasonal account only. Are you okay with that?