Customer Service Representative applicants have rated the interview process at Alta Resources with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at Alta Resources overall takes an average of 8 days.
Common stages of the interview process at Alta Resources as a Customer Service Representative according to 37 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 17%
Drug test: 17%
Background check: 14%
Skills test: 12%
Presentation: 10%
IQ intelligence test: 6%
Personality test: 4%
Group panel interview: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Alta Resources in Sep 2021
Interview
I had applied mid year last year and had been emailed regarding a phone interview, great it goes well and get told I have a second interview. We (the rep for the company and me) set a time and date to do the 2nd interview, day of....no call no email. So later on I apply again, same process do a interview and get a 2nd interview set time and date, AGAIN, NO RESPONSE! So I under my best judgement re apply since I was looking for work, get a call from a rep stating they wanted to do an interview liked my qualifications, explained my past issues with them and never responding, she (the rep) apologizes stated was probably due to position being filled. Ok, give them yet another chance so she continues to explain and we set up a 2nd date for a interview YET AGAIN. DAY OF INTERVIEW....no call no email AGAIN!!!! Now she calls after a week of the date stating the position was filled and that they couldn't get ahold of me...to say the least....DID'NT TRY. SO...I tell her my thoughts of how UNPROFESSTIONAL that was regardless if the position was filled or not, common courtesy was to send a email to advise me it was filled and told her THAT CALLING DAYS AFTER scheduled time for interview was NOT OK. I had not received any calls the day of or the date she stated so not sure what she was talking about. BUT to end things I told her I was not satisfied with my experience with the company AT ALL and no longer wanted to be called for positions. Then minutes later after NEVER RECEIVING emails about being denied or being passed on for positions in the past, get a email from the rep stating that they decided to pursue other candidates!!!! I'm sorry but the NERVE TO even send a email AFTER I CALLED OUT THE REP for not ever receiving one in the past ever!!!! No sorry just not what I EXPECT OUT OF A COMPANY as big as they are!!!!!!!!
Interview questions [1]
Question 1
Like any other interview, questioned my background experience and basic questions on me.
I applied online. The process took 1 day. I interviewed at Alta Resources
Interview
overall interview process was good, I don't encounter any problems, the interviewer was nice, based on my observation, I also think that the employees there were friendly and kind even during the process, even though we were so many in the event, the process was fast, and I don't face any issues
Interview questions [1]
Question 1
the question they asked me during the interview was "what is integrity"
I applied online. I interviewed at Alta Resources (Fort Myers, FL)
Interview
The interview was straightforward. They asked questions about my background and experience, then decided which team I would fit in best with. They also ask about customer service experience to determine which level you would work well in.
Interview questions [1]
Question 1
Do you have experience in customer service? If so, what kind?
I applied online. I interviewed at Alta Resources (Pasig City) in Sep 2024
Interview
Easy, simple and short amount of time. The interviewer is nice and accommodating. But I'm kinda confused if I'll go with my application or not. I'm still undecided going or not so I just here reading for a review!!!!!
Interview questions [1]
Question 1
This is for a seasonal account only. Are you okay with that?