Thanks for sharing your feedback - I'm sorry to hear that the recruiter was difficult to understand over the phone and that the other parts of the process also sound like they failed to meet your expectations; I'll take your feedback for review with the team as we continue to enhance our processes. That said, I'm glad the overall process ended well for you and that you found value in both our culture and our total rewards package, both of which I agree are top notch. Thanks! David