I applied through a recruiter. The process took 4 weeks. I interviewed at Altria (Knoxville, TN) in Dec 2014
Interview
Initially screened via telephone by a recruiter. Was scheduled for a "round 1" interview at a local hotel by 2 area Unit Managers a lady and a man. Both were very warm and friendly and fully explained the 3 step process of round 1. 1)Background screening based on your resume, 2)Behavioral interview and 3) turn the tables and allow me to ask them questions about the position and the company. I was told that we would be informed in a week or so if we make it to round 2 which is a panel interview with 3 or 4 people.
Interview questions [1]
Question 1
I was asked to use the STAR method with this scenario: One of my customers agrees to try one of our new products based on a current promotion and based on the fact that I told him he could return the product for a full refund if it didn't sell for him. I somehow missed a new policy that came out the day before that said he could no longer return the product. He now calls me and he is ticked and wants an explanation. How would you handle this situation?
I applied through college or university. I interviewed at Altria (Gainesville, FL)
Interview
3 interview rounds - 1 with recruiter, 1 virtual, and 1 virtual panel interview. Took a few months to get an offer. Lots of periods of silence and some people told me it took 6 months or so for the whole process
Interview questions [1]
Question 1
How would you pitch your sales story to this specific client?
First step was to answer screening questions and submit a resume. Second step was a pre recorded interview where you had to record yourself answering several questions and respond in writing about salary expectations.
3 steps - Behavioral, case study, and shadowing a manager. Very casual interview process. Focus on the STAR method and it'll be fine. For the case study you have to sell in a product by influencing the prospect with data and insights they provide
Territory Sales Manager applicants have rated the interview process at Altria with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Territory Sales Manager roles take an average of 20 days to get hired, when considering 149 user submitted interviews for this role. To compare, the hiring process at Altria overall takes an average of 24 days.
Common stages of the interview process at Altria as a Territory Sales Manager according to 149 Glassdoor interviews include:
Group panel interview: 29%
Phone interview: 17%
One on one interview: 16%
Background check: 12%
Drug test: 12%
Skills test: 5%
Presentation: 5%
Personality test: 3%
IQ intelligence test: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -