IT Support Engineer applicants have rated the interview process at Amazon with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for IT Support Engineer roles take an average of 37 days to get hired, when considering 83 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a IT Support Engineer according to 83 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 19%
Presentation: 14%
IQ intelligence test: 9%
Skills test: 8%
Group panel interview: 8%
Personality test: 6%
Drug test: 6%
Background check: 5%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Amazon (New York, NY) in Nov 2018
Interview
During the Interviewing process, you were first greeted by the hiring manager. Keep in mind there are other candidates interviewing at the same time. You spend about 3 hours interviewing with 3 different employees from Amazon. They asked the same technical questions from the initial phone screen interview and a lot of their questions are based on the leadership principles. At the end of the interview, the hiring manager didn't even have the common courtesy to walk us out the door without even saying goodbye at the least. Instead, the hiring manager had an intern walk us out. For a company that focuses on "Customer Service", the hiring manager seemed to lack that quality.
Interview questions [1]
Question 1
Name time where you weren't able to complicate a project on time.
They ask a lot of technical trivia questions that have nothing to do with the job. They like hearing stories about how you raised the bar and/or made your prior job better. Be familiar with the STAR method.
Panel interview with 4 people. One hour with each interviewer who will ask 2 to 4 questions based on leadership principles related to the job role you are applying for.
first starts with a phone screening.
then if they pass you on you would meet with three individuals for about an hour each. Some of them might be in the area you are applying others might just be a manager from a different ORG.
Interview questions [1]
Question 1
tell us about a time you handled a difficult situation.