IT Support Engineer applicants have rated the interview process at Amazon with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for IT Support Engineer roles take an average of 37 days to get hired, when considering 83 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a IT Support Engineer according to 83 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 19%
Presentation: 14%
IQ intelligence test: 9%
Skills test: 8%
Group panel interview: 8%
Personality test: 6%
Drug test: 6%
Background check: 5%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Amazon (Herndon, VA) in Mar 2020
Interview
I was offered a phone interview, via a web link to Amazon's Chime conferencing application. Although the emails I received in advance of scheduling it suggested I review Amazon's content about their culture and what to expect during the interview process? I found it wasn't very helpful at all, as this initial interview jumped right into a solid hour of firing Apple Mac, Linux, Windows and networking questions at me.
(Their information online emphasized that they like the "STAR" method of phrasing responses to their interview questions and implied it would primarily be your standard issue questions like "Tell me about a time when..." or "Where do you expect to be in X number of years..." I got a few of those, but primarily tech questions.)
I was told they'd get back with me in 48 hours or so to let me know something. But today, all I received was a very generic looking email inviting me to sign up to spend an entire day doing online interviews with them, with 4-7 people, and suggesting they could take about an hour each.
Seriously -- if this is how they do the "second interview" for candidates? I'm quite unimpressed, and tempted to take a pass on it. I know right now the market is really tough, with the Coronavirus shutting so many things down temporarily. But blocking out a day for what feels like a form letter email and no feedback if they liked my initial interview responses or not? Not cool, Amazon....
They ask a lot of technical trivia questions that have nothing to do with the job. They like hearing stories about how you raised the bar and/or made your prior job better. Be familiar with the STAR method.
Panel interview with 4 people. One hour with each interviewer who will ask 2 to 4 questions based on leadership principles related to the job role you are applying for.
first starts with a phone screening.
then if they pass you on you would meet with three individuals for about an hour each. Some of them might be in the area you are applying others might just be a manager from a different ORG.
Interview questions [1]
Question 1
tell us about a time you handled a difficult situation.