The process took 3 weeks. I interviewed at Amazon (Durban North) in Mar 2022
Interview
Recruitment called 2 weeks after I applied and did a telephonic interview and scheduled an interview on Amazon Chime the next day, we did that and the following day I got indemnity forms for the background check all the documentation they needed.
Interview questions [1]
Question 1
what goals that you set for yourself at least in the next five years should you join the business?
The interview took place virtually. The interviewer was very nice and the interview experience was great. She asked me about my background. Then she asked me whether I was award of the job profile.
Interview questions [1]
Question 1
Being from engineering background, why do i chose to do this job
I applied online. I interviewed at Amazon (Visakhapatnam)
Interview
There 4-5rounds of assessment English assessment, versant , simulation round , self assessment round and after clearing this rounds we will get Interview details It will take some time If in case we are not qualified in assessment we will get regret mail
Interview questions [1]
Question 1
Just they will check the candidate Communication skills and Randomly they gave one topic we have to talk one minute in that particular topic .
Virtual Customer Service applicants have rated the interview process at Amazon with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Virtual Customer Service roles take an average of 31 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Virtual Customer Service according to 4 Glassdoor interviews include:
Background check: 15%
Phone interview: 15%
Personality test: 10%
One on one interview: 10%
Presentation: 10%
Group panel interview: 10%
Skills test: 10%
Other: 10%
Drug test: 5%
IQ intelligence test: 5%
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