Seller Support Associate applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Seller Support Associate roles take an average of 11 days to get hired, when considering 55 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Seller Support Associate according to 55 Glassdoor interviews include:
Phone interview: 16%
One on one interview: 15%
Presentation: 15%
Skills test: 11%
Personality test: 9%
Drug test: 8%
Group panel interview: 8%
IQ intelligence test: 8%
Background check: 7%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 days. I interviewed at Amazon (Hyderābād) in Nov 2015
Interview
I attended this interview at Hyderabad, and this went pretty well on day one.
Day 1 : Grammar test followed by a P.I.R, and a JAM. Next was the versant ( on a system ) which included 5 sections and later by a personality assessment test.
Day 2 : Got a call to attend the final round at another site, and when i approached the H.R i got to know that there are 3 more rounds to attend, namely ops 1, ops 2, and the final manager round.
this part of the day was the meanest and the worst part is that they (h.r's) don't have a clarity on what they are asking.
They invited profiles for that particular process saying only M.B.A's are eligible. but when the interview started they are just hanging to the question, why seller support when you have an mba? and later on there were questions like what do you like the most about amazon.in website? how do you sympathize your co-employee if he lost his job? Tell me an incident from your life, where you turned a failure into success? and there were numerous worthless questions like this, but there was not even a single question regarding the process they are hiring for and the attitude of both the H.R's who took the rounds was very bad. Just because they are in the interviewer position doesn't mean they are Jeff Bezoz. Overall, its the worst interview I've ever faced.
Interview questions [1]
Question 1
Why seller support associate, a B.P.O process, when you are holding an M.B.A with Finance as your core?
AI - Quiz based on Amazon Leadership questions
Language assessments - the first question in my native language test was awful but the rest were a lot easier
Studied a YouTube video on the leadership principles in advance and considered those when answering questions
I applied online. The process took 2 weeks. I interviewed at Amazon (California City, CA) in Nov 2025
Interview
Difficult questions but after while manageable. It needs a good time management and prepare questions before so you do not run out of time. Anyway once well prepared you will sound more confident.
In person interviews are basically for checking if you will be able to handle a situation on your judgement or not
Be confident and ready for rotational shifts and rotational week offs