I applied online. The process took 1 week. I interviewed at Amazon (Bengaluru) in Nov 2021
Interview
The interview process for a Seller Support Associate (SSA) at Amazon typically involves several stages:
1. Online Assessments:
Amazon Assessment Test: This computer-based test might assess your problem-solving skills, reading comprehension, and basic math skills.
Versant Language Test: This gauges your English language proficiency, particularly for written and spoken communication.
2. Interviews:
Phone Interview: An initial phone interview with a recruiter or HR representative is common. They'll discuss your resume, experience, and interest in the Seller Support role.
Final Interview: If you progress, you might have a video interview with a team lead or hiring manager in the Seller Support department. This interview will delve deeper into your qualifications, customer service experience, and understanding of Amazon processes.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond to help a customer. (Highlights problem-solving and exceeding expectations)
The process took 3 days. I interviewed at Amazon (Cebu City) in Apr 2024
Interview
The interview process was fast and all steps went smoothly. The interviewer was so kind to talk with me before the interview to ease things up. We were also given the results if we were to pass or not right after the interview.
Interview questions [1]
Question 1
Follow up question regarding my experience as a VA
I applied online. The process took 3 days. I interviewed at Amazon (Istanbul) in Jan 2022
Interview
First you have to pass 2 online tests, they are phsychological and analytic, also there are case studies. Then you have a 45 minute only interview with Hr or some manager.
Senior Seller Support Associate applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Seller Support Associate roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Senior Seller Support Associate according to 1 Glassdoor interviews include:
Background check: 14%
IQ intelligence test: 14%
Phone interview: 14%
Drug test: 14%
Personality test: 14%
One on one interview: 14%
Skills test: 14%
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