Costumer Service applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Amazon as a Costumer Service according to 1 Glassdoor interviews include:
Background check: 33%
Skills test: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Amazon (Kingston) in May 2024
Interview
It was reasonable, very well mannered people and great team building opportunities . The wasn't that great but I made it work . They don't give day off . Some people gives me attitude which I don't think I deserve
Te ponen un test súper largo y al final siempre te dicen que no necesitan personal o simplemente te ponen que no van a continuar la solicitud a pesar de que el test te haya salido súper alto, ni siquiera te dan oportunidad
I applied online. The process took 1 day. I interviewed at Amazon (Berlin) in Mar 2020
Interview
Es gibt einen Onlinetest, der folgendes inne hat: Beantwortung von Kundenanfragen per Telefon, E-Mail oder Chat in einer freundlichen und professionellen Art und Weise Unterstützung bei Bestellungen, Lieferungen, Retouren und Erstattungen Lösung von Problemen und Beschwerden der Kunden, indem Sie angemessene Lösungen anbieten und Eskalationen vermeiden Bereitstellung von Informationen zu Produkten, Versandbedingungen, Zahlungsoptionen und anderen kundenrelevanten Themen Gewährleistung einer hohen Kundenzufriedenheit und Einhaltung der Service-Level-Standards von Amazon