Amazon VCS Customer Service Representative interview questions
based on 30 ratings - Updated May 23, 2026
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VCS Customer Service Representative applicants have rated the interview process at Amazon with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.6% positive. This is according to Glassdoor user ratings.
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I applied through college or university. The process took 1 day. I interviewed at Amazon (Calcutta) in Feb 2020
Interview
5-6 rounds of English versant test/ assessment.
Speech recognition test at the end.
depending on your score you will be given permanent or contractual role and your score will decide if your going to take call/ chat/emails (salary is higher in calls than the other two)
Interview questions [1]
Question 1
Tell me something about your self.
Tell the same thing in Hindi
The interview process was not bad. Be honest with background on previous jobs as they will check it to review credentials. Amazon has one of the best hiring process that makes is easy for new hires
It was good. They expected to be transparent. Problem solving skills. Your hearing ability. All those are the thing they are looking from you to be an employee. Very smooth process. Hassle free completed through online.