I applied through an employee referral. I interviewed at Ameren (Pawnee, IL) in Aug 2017
Interview
The interview went by pretty fast. The only thing I wasn't happy about was I was the last person of the day and it felt like they really didn't want to be there. I tried to ask questions at the end, but only got one word responses in return. The interview was very professional and formal.
Interview questions [1]
Question 1
Describe a time when you had to work with another department and it didn't go as planned. How did you handle the situation and what was the result?
I applied through other source. The process took 1 day. I interviewed at Ameren
Interview
I was interviewed in person. A friend got me an interview but I don’t know how she did. There other people there to get interviewed waiting too. I dressed business casual and brought my resume.
I applied online. The process took 4 weeks. I interviewed at Ameren (Saint Louis, MO)
Interview
Applied online. Contact a few days later to schedule a phone interview. My phone interview at the later date was about 30mins it went well the recruiter seems very interested in me and said I was what they were looking for and scheduled me for testing. I took the test, which was a 3hrs 3part exam and passed. Then asked back for a panel interview. This was prior to Christmas so I haven’t heard back yet but when I followed up the recruiter she said she was waiting to hear back as well so I’m still in high hopes that I’ll get the job!
Interview questions [1]
Question 1
Tell me about a time..... behavior questions of the 3 interviewers they asked 3-4 questions each.
Customer Service Representative applicants have rated the interview process at Ameren with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Ameren overall takes an average of 38 days.
Common stages of the interview process at Ameren as a Customer Service Representative according to 5 Glassdoor interviews include:
Drug test: 17%
Presentation: 17%
Group panel interview: 17%
Personality test: 11%
One on one interview: 11%
Skills test: 11%
Phone interview: 11%
Background check: 6%
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