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      Ameren

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      Customer Service Interview

      Feb 9, 2022
      Anonymous Interview Candidate
      Saint Louis, MO
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Ameren (Saint Louis, MO) in Jun 2021

      Interview

      The interview process consisted of a phone interview, then another video call with more than just hr. Finally I had to take a skills assessment to prove technical knowledge. Overall the process was similar to other job interviews.

      Interview questions [1]

      Question 1

      Tell me about a time you had to help a customer.
      Answer question

      Ameren interviews FAQs

      • Customer Service applicants have rated the interview process at Ameren with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ameren overall takes an average of 38 days.
      • Common stages of the interview process at Ameren as a Customer Service according to 1 Glassdoor interviews include:

        Drug test:  17%

        Personality test:  17%

        One on one interview:  17%

        Background check:  17%

        Skills test:  17%

        Phone interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Engineer(48) ;
        2. Manager(24) ;
        3. Project Manager(22) ;
        4. Associate Engineer(14) ;
        5. Customer Service Representative(14) ;
        6. Engineering Co-Op(14) ;
        7. Intern(14) ;
        8. Career Engineer(10) ;
        9. Software Engineer(10) ;
        10. Supervisor(9) ;
        11. Customer Care Advisor(7) ;
        12. Analyst(6) ;
        13. Director(6) ;
        14. Distribution Systems Operations Supervisor(6) ;
        15. Innovation Intern(6) .


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      Jobs at Ameren

      17 jobs in United States
      Electrical Planner
      Center, MO
      ·
      $53 - $58 /hr
      (Employer provided)
      View job
      Distribution Engineer
      United States
      ·
      $71K - $137K /yr
      (Employer provided)
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      Business Performance Specialist/Sr. Business Performance Specialist
      Saint Louis, MO
      ·
      $71K - $137K /yr
      (Employer provided)
      View job
      Substation Relay Technician
      Marion, IL
      ·
      $58 - $58 /hr
      (Employer provided)
      View job
      Renewable Development
      Saint Louis, MO
      ·
      $84K - $172K /yr
      (Employer provided)
      View job
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