First, I applied to several locations through the ACS website. After applying online, I was sent a multiple choice questionnaire with situational leadership questions. The survey was pretty straight forward, asking about how you might handle certain situations with volunteers, event chairs, etc. It helps to know about the structure of a Relay for Life event. This lasted less than 30 minutes. A few days after completing the survey, I was contact by a recruiter for a phone interview. The phone interview had questions similar to the online questionnaire, but allowed for a lot more open response. It was clearly scripted and felt a little robotic, but again, pretty straight forward. Questions centered mostly around "What would you do if..." It helps to have examples of how you have worked with conflict, volunteers, and accountability in the past. During this interview, we also discussed the specific locations, more details about the position, and a salary range. At this point, the recruiter decided which location we would be moving forward with out of the ones I applied for. This interview lasted about an hour. A week later, I was contacted by a regional manager for another phone interview. This one started off with more questions about the position with regards to the specific office. This interview lasted about 45 minutes, and was a lot more personal than the first phone interview. She asked about why I wanted to apply, why I thought I was the best for the position, and about situations where I had used specific skills. She tailored her questions to my previous job, so it was much less awkward to answer than the first interview which was more scripted. A few days later, the regional manager reached out to schedule a face-to-face interview. This lasted just under an hour, and we discussed how I would handle certain issues that had come up in the past relay cycle. I would say this was the most relaxed of all the interviews. I got the impression it was more of a "fit" interview with a few follow-up questions based on my phone interview with her. Within a few days, the recruiter called me with an offer.

The hiring process was very efficient. 1) Completed Online application 2) Received an email to arrange a phone interview 3) Completed phone interview 4) Received phone call within 2 days to arrange in person interview for the following week 5) In person interview 6) Received job offer within 2 days