I applied online. The process took 1 week. I interviewed at American Eagle Outfitters (Pittsburgh, PA) in Feb 2021
Interview
Very good. Interviewer were nice and questions weren’t that bad to answer. Got the job a week later and started training right away! 100% recommendation applying for this job if you’re looking to go into customer service!
I interviewed at American Eagle Outfitters (Los Angeles, CA)
Interview
Easy interview process. Just need entry level experience, good attitude and a friendly demeanor. The questions were easy and hypothetical scenario questions relating to retail, sales and customer service. It seemed like being young was on-brand.
I applied in-person. The process took 1 day. I interviewed at American Eagle Outfitters in Nov 2010
Interview
Standard group interview so be prepared to stand out. They want to see you interact with your peers and most of all be creative. After all they are looking for people to sell their products.
Customer Service applicants have rated the interview process at American Eagle Outfitters with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 75.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 4 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at American Eagle Outfitters overall takes an average of 10 days.
Common stages of the interview process at American Eagle Outfitters as a Customer Service according to 4 Glassdoor interviews include:
Group panel interview: 25%
Personality test: 13%
One on one interview: 13%
Presentation: 13%
Background check: 13%
Skills test: 13%
Phone interview: 13%
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