I applied through a recruiter. The process took 3 days. I interviewed at American Express (Amsterdam) in Sep 2017
Interview
Screened via a recruitment agency who sent the job information. Then got asked for an interview at the office where you speak with managers. Relaxed environment where they mostly ask about skills and how you deal with people. Also how much sales experience do you have and are you comfortable with it.
I applied through a recruiter. The process took 3 weeks. I interviewed at American Express (Amsterdam) in Sep 2018
Interview
Easy interview process, got asked the standard questions with a focus on sales. Additionally the asked about my experience with working with people.
The whole interview process only lasted for 3 rounds and I spoke to several people in the department.
Interview questions [1]
Question 1
How would you handle a client who want to stop doing business with us?
After Sales Agent applicants have rated the interview process at American Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for After Sales Agent roles take an average of 12 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a After Sales Agent according to 2 Glassdoor interviews include:
One on one interview: 50%
Presentation: 25%
Other: 25%
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