Member Service Professional applicants have rated the interview process at American Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at American Express (Seattle, WA) in Sep 2022
Interview
Recruiter called me the next day after I applied. He scheduled me for a phone interview with the hiring manager a couple days later. Even if they say phone interview, be prepared to have your camera on. I spoke with the hiring manager, it was very casual and lasted a little over an hour.