I applied online. The process took 4 weeks. I interviewed at American Express (Miami, FL) in May 2014
Interview
I submitted an application and resume via our internal HR portal. Within a few days I was contacted for an initial phone interview. I took the phone interview. A few days later I was asked if I would relocate for this job. I told the hiring manager I was open to relocation. Then I did not hear anything back. Eventually there was a public announcement that the job had been filled by another person. A week after that I got a from letter from HR letting me know I did not get the job.
Interview questions [1]
Question 1
How have you assisted a customer who was upset with a real, or perceived, lack of service?
I applied in-person. The process took 4 weeks. I interviewed at American Express (Guadalajara, Jalisco) in May 2010
Interview
Get hired as a receptionist in the first interview, after 4 years I could apply for the supervisor position.
They decided to make an internal selection so there were two candidates, we have to be interviewed for the Director and current supervisor
After the announcement it take about a month dealing with all the documents as new hired, the disadvantage was that the headquarters is in Mexico City, so it delayed more than usual. They literally investigate about ALL related to you. It is a special test from USA I think as madden by the CIA.
Interview questions [1]
Question 1
It was a lot of pressure in the interview, He made gestures of disapproval trying to prove my confidence, and ask questions like What do you consider to be your greatest achievement so far and why?
This had to be answer in an accurate and fast way
Candidates applying for Supervisor roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Supervisor according to 2 Glassdoor interviews include:
Phone interview: 67%
One on one interview: 33%
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